FAQs

Shipping policy

WE SHIP ACROSS THE NATION.

WE ARE OPEN FOR TAKE-AWAY BEER FROM THE BREWERY EVERY FRIDAY BETWEEN 4—5.30PM AND SAT 11-2PM. WE LOOK FORWARD TO SEEING YOU THERE.

YES, WE USE SENDLE AND DO NOT CHARGE ANY MORE THAN WHAT THEY CHARGE US TO GET THE BEER DIRECT TO YOU ACROSS AUSTRALIA.

ONLINE & DELIVERY

Sometimes if you try again it will succeed the second time, or please try refreshing and/or trying in a different browser, sometimes Chrome will get it done where Explorer might not.

If all else fails. Get in touch with us on HELLO@WHITEBAY.BEER

Thanks for making a purchase on our online store! Orders are dispatched within 48hrs of when you placed your order, on business days. You will receive a confirmation with tracking information once the package has left our warehouse. If you have not received your tracking information within 48hrs of making a purchase, please feel free to email us at HELLO@WHITEBAY.BEER

IF ALL ELSE FAILS

GET IN TOUCH WITH US AT HELLO@WHITEBAY.BEER AND WE WILL MAKE SURE ANY ISSUE YOU HAVE IS SORTED AS SOON AS WE CAN.